Tablr

Cancellation Policy

Guest Cancellation Policy

As a guest, you can cancel your booking at any time before the experience date. The booking fee (€5 + 2% of the experience price) is non-refundable under all circumstances. Refunds on the experience price are determined by cancellation timing:

More than 7 days before:

100% refund of the experience price (excluding the booking fee)

3–6 days before:

50% refund of the experience price (excluding the booking fee)

Less than 3 days before:

No refund — the full amount is retained by the host

After the experience date:

No refund

Host Cancellation Policy

Hosts are expected to honor all confirmed bookings. If you must cancel, please do so as soon as possible. Cancellations made by hosts are subject to the following:

  • More than 7 days before: Guests receive 100% refund
  • 3-7 days before: Guests receive 100% refund, host pays platform fee
  • Less than 3 days before: Guests receive 100% refund, host may face account penalties

Hosts with multiple cancellations may face suspension or account termination.

Exceptions and Special Circumstances

In case of emergencies, illness, or circumstances beyond your control, contact Tablr support immediately at support@tablr.com. We will review your situation and may offer refunds or rebooking options on a case-by-case basis.

How to Cancel

To cancel your booking:

  1. Log into your Tablr account
  2. Navigate to "My Bookings"
  3. Select the booking you wish to cancel
  4. Click "Cancel Booking" and confirm
  5. You will receive a confirmation email with refund details

Refund Processing

Refunds are processed to the original payment method within 5-10 business days. Your bank may take an additional 1-3 business days to reflect the refund in your account. If you do not receive your refund within 10 business days, please contact support@tablr.com.

À la Carte Tab Cancellations

À la carte orders placed during an experience cannot be cancelled. These charges are settled separately from the main booking and follow payment terms agreed upon at the time of order.

Contact Support

If you have questions about cancellations or need to discuss your specific situation, please contact our support team at support@tablr.com or visit our Help Center.

Last updated: March 29, 2026